Industries
Compliance changes the architecture, not just the paperwork
A dental practice, a CPA firm, and a law office have genuinely different obligations. Those differences show up in how we configure identity, retention, backups, and change windows from day one.
Medical & Dental
HIPAA Security Rule risk analysis, ePHI safeguards, imaging and practice management uptime, and change windows that respect a full patient schedule.
See how we helpTax & Accounting
IRS Publication 4557 and FTC Safeguards Rule compliance, a real written information security program, and an absolute change freeze from January through April.
See how we helpLegal
Confidentiality controls that hold up against ABA Model Rules 1.1 and 1.6, secure client file exchange, and infrastructure that does not put a filing deadline at risk.
See how we helpProfessional Services
Michigan companies from five seats up that need enterprise-grade security and a real IT plan without hiring an IT department.
See how we helpWhy It Matters
What generic IT support gets wrong about regulated offices
Change windows are not negotiable
Patching a dental practice's imaging server at 2 p.m. on a Tuesday is not a scheduling inconvenience, it is lost revenue and a room full of waiting patients. Tax firms have a hard freeze from January to April. Generic providers schedule by their own calendar.
Retention is a legal question
How long you keep email, files, and call recordings is dictated by HIPAA, IRS requirements, and litigation hold obligations. Default settings are not compliance, and deleting the wrong thing can be worse than keeping it.
Access reviews produce evidence
Regulated offices have to demonstrate that only current staff hold access to sensitive systems. That means documented, periodic reviews, not a vague belief that offboarding got handled.
Application-aware backup is required
Practice management and tax databases often will not restore from a plain file copy taken while the database was live. The backup appears successful right up until you need it.
Breach notification clocks start at discovery
HIPAA and Michigan breach notification obligations begin running when you find out, not when you finish cleaning up. Your provider needs to know that before an incident, not during one.
Staff turnover is a security event
Front desk and clinical roles turn over. Every departure is an access removal task with a deadline, and a documented one, because that is the failure auditors find most often.
Not sure your current provider understands your obligations?
Ask them what your DMARC policy is set to and when your last restore test was. Then call us and compare answers.
No pressure, no obligation. If we are not the right fit we will tell you and point you somewhere better.