Professional Services
Enterprise-grade IT for Michigan businesses without an enterprise budget
For the companies between too big to wing it and too small to hire an IT director. Real security, real planning, and a flat monthly number you can actually budget against.
You have outgrown the informal approach and you know it
There is a specific and uncomfortable stage most growing businesses hit. You are past the point where the owner's nephew handles the computers, but not at the point where a full-time IT hire makes sense. So technology becomes whoever is least busy, and security becomes whatever came in the box.
The tell is usually a scare. A phishing email somebody almost fell for. A vendor asking you to complete a security questionnaire you cannot honestly answer. A cyber insurance renewal that suddenly wants to know whether MFA is enforced on all remote access. Or a competitor down the road getting hit and sending you looking for the exits before it is you.
You may not have a regulator, but you almost certainly have requirements. If you take card payments, PCI DSS applies. If you have a cyber policy, its conditions apply and an untrue answer on the application can affect a claim. If you sell to larger companies, their vendor security reviews apply, and increasingly those reviews are how deals get won or lost.
We give you the same stack we deploy in regulated practices, because the attacks do not care about your industry, priced for a business your size and planned against your actual budget cycle.
What goes wrong without the right setup
- A cyber insurance claim reduced or denied because an application answer was not accurate
- Losing an enterprise deal because a security questionnaire could not be answered credibly
- Ransomware arriving through a shared credential nobody had rotated in years
- Growth outpacing the setup, so every new hire is an improvised scramble
- Discovering during an outage that the backup covered files but not the line-of-business database
- IT spending that arrives as emergencies rather than as a plan
What growing businesses get
Compliance
Requirements that apply even without a regulator
Cyber insurance conditions
Policies now require MFA, EDR, tested backups, and training. Answering yes when the truth is partly is how a claim gets denied at the worst possible moment.
PCI DSS for card payments
If you accept cards, network segmentation and access control obligations apply. Most small businesses self-attest to controls they have never verified.
Customer vendor security reviews
Larger clients increasingly send security questionnaires before signing. Answering them well is a competitive advantage and answering them badly loses deals.
Employee data obligations
You hold Social Security numbers, direct deposit details, and health plan information. Michigan breach notification law applies to that data regardless of your industry.
Contractual uptime and continuity
Customer contracts sometimes carry availability or continuity language that nobody mapped to an actual recovery capability.
Growth without rebuild
Standardizing now means doubling headcount is an onboarding exercise rather than an emergency re-architecture.
Andrew is an excellent technician and engineer. Any business would be lucky to have him for their tech support.
Questions
Professional Services IT questions
We are not regulated. Do we really need this level of security?
Attackers do not check your industry before sending a phishing email. Automated credential attacks target whoever is reachable, and small businesses are attractive precisely because defenses are usually thinner. Beyond that, your insurer, your larger customers, and your employees whose personal data you hold all constitute real requirements even without a regulator in the picture.
We have someone internal who handles IT. Where do you fit?
Commonly we take the security stack, backup verification, patching, and after-hours escalation, which frees your person to focus on the applications and processes specific to your business. That is usually a better use of them anyway. It also means their vacation is not a coverage gap.
What does this cost compared to hiring someone?
A competent IT generalist in Michigan runs well past six figures fully loaded, and gives you one person with one skill set, no coverage when they are out, and no security operations center behind them. Managed services for a twenty-person business typically lands at a fraction of that with broader coverage. The honest tradeoff is that you get less dedicated attention. For most businesses under a hundred people that math favors managed services clearly.
How fast can you onboard us?
Documentation and agent deployment happen in the first week. Critical security remediation lands inside 30 days. Full standardization typically takes 60 to 90 days depending on how much cleanup is needed. You will feel a difference in the first month, though the compounding benefit comes later.
Do you work with manufacturers and trades?
Yes. Shop floor and field environments have their own realities: ruggedized hardware, machine controllers that cannot be patched, field staff on cellular, and sometimes air-gapped equipment that needs to stay that way. We segment rather than pretending the shop floor is an office network.
What about nonprofits?
Yes, and we make sure you are getting the nonprofit licensing you are entitled to, which organizations frequently are not. Microsoft, Google, and most security vendors have substantial nonprofit programs. We have seen organizations paying full commercial rates for years because nobody raised it.
Want a second opinion on where you stand?
The assessment scores your environment against the requirements that apply to you specifically, and the written report is yours to keep either way.
No pressure, no obligation. If we are not the right fit we will tell you and point you somewhere better.