We started NexGen because the local options had stopped evolving

Our Story

Experience should compound, not calcify

Walk into a lot of Michigan offices and you will find the same setup: a server in a closet doing work the cloud does better, antivirus from a decade ago, a backup drive nobody has tested, and a provider who has been billing for it since before the iPhone existed.

None of that is malicious. It is what happens when a provider finds something that works, builds a business on it, and stops asking whether it still works. Meanwhile the attacks moved on. Today the typical incident does not involve a virus at all. Someone gets a convincing email, hands over a password, and walks in the front door with valid credentials.

NexGen was built for that reality. Identity first. Detection on every endpoint. Backups that get tested and produce evidence. Email authentication actually enforced instead of set to monitor and forgotten.

What we will not do

• Put you behind a ticket queue and call it a process
• Sell you hardware you do not need because the margin is good
• Recommend an on-prem server when the cloud version is cheaper and safer
• Answer a compliance question with “ask your compliance person”
• Lock you into a multi-year auto-renewing agreement
• Take on work below five seats or residential jobs that would pull attention off client work

Who we serve, in order

Medical and dental practices of every type come first, because the combination of HIPAA obligations and zero tolerance for downtime during a patient schedule is exactly the problem we are built for. Tax and accounting firms are next, where IRS Publication 4557 and the FTC Safeguards Rule create real requirements most providers hand-wave. Then law firms, where confidentiality is an ethical duty under ABA Model Rules 1.1 and 1.6, not just good practice. And then any Michigan business with five or more employees that has outgrown hoping for the best.