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Frequently Asked Questions
Answers To Commonly Questions
What IT services does NexGen IT Solutions provide?
We offer a full range of managed IT services, including network management, cybersecurity, cloud solutions, VOIP, data backup, system monitoring, and on-site support—customized to fit your business needs.
How can your services help my business stay compliant?
We implement best-in-class tools and practices to help businesses meet industry standards like HIPAA, PCI-DSS, and more. From secure email to VOIP compliance, we help protect your business from liability.
What industries do you specialize in?
While we serve a wide variety of businesses, our ideal clients are dental and medical offices, real estate agencies, and small to mid-sized businesses that need responsive, reliable IT support.
Can you clean up and organize my network or server closet?
Absolutely. Our Low Voltage & Network Cleanup service ensures your cabling and infrastructure are clean, labeled, and optimized—improving performance, airflow, and overall reliability.
Do you offer VOIP services for small and growing businesses?
Yes! Our VOIP systems are cost-effective, scalable, and packed with features like call routing, voicemail-to-email, and mobile apps—ideal for small teams and growing offices.
What makes NexGen IT Solutions different from other providers?
We're fast, transparent, and personal. You’ll work directly with experienced technicians—not a helpdesk queue—and we typically respond the same day and resolve issues within 2–3 business days.
